Privacy Policy
Effective Date: August 12, 2025
StitchKaro (“we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application StitchKaro (the “App”).
By using StitchKaro, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following information when you use StitchKaro:
Personal Information: Name, phone number, email address, gender, and residential address (for tailoring services).
Location Data: GPS location, used to identify and confirm the user’s address for sending a tailor.
Account Data: Login credentials stored via the Supabase SDK.
We do not collect financial, health, biometric, or other sensitive personal information.
2. How We Use Your Information
We use the information collected to:
Provide tailoring services at your home.
Confirm the correct delivery address for services and finished garments.
Personalize services (e.g., tailoring preferences).
Communicate with you regarding appointments, updates, or support.
Ensure secure user authentication through Supabase.
We do not use your data for targeted advertising or tracking.
3. Sharing of Information
We may share your information in the following cases:
Parent Company: Information is shared with Poonolil Silks, our parent company, to fulfill tailoring and delivery services.
Service Providers: We use Supabase for backend services and secure data storage.
Legal Requirements: We may disclose information if required by law or to protect our rights and users.
We do not sell or rent your personal information to third-party advertisers.
4. User Rights and Data Deletion
You have the right to access, update, or delete your personal data.
You may request deletion of your data and account by visiting: https://stitchkaro/delete-me
You may also contact us directly at support@stitchkaro.com for privacy-related requests.
5. Data Security
We take data protection seriously. Measures include:
Row-Level Security (RLS): Ensures each user can only access their own data.
Encryption: Data is secured using Supabase’s infrastructure and authentication protocols.
However, no method of storage or transmission is 100% secure. We cannot guarantee absolute security.
6. Children’s Privacy
StitchKaro is not intended for children under the age of 13. We do not knowingly collect information from children.
7. International Users
Our services are primarily intended for users in India, but StitchKaro may be accessed globally, including the USA, UK, Canada, and other regions.
By using our App, you agree that your information may be transferred and stored outside your home country, subject to local laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the App or via email.
9. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
📧 support@stitchkaro.com
